ROI in Performance Improvement: From Reality
Fratricide
ITEC 2008 Stockholm, Sweden
Improving Performance
Level III Data Definition for HSI Practitioners and Consumers
Defining and Delivering Measurable Value
The use of ROI to show value of projects, programs, and initiatives continues to grow. Yet, in spite of its growing use, myths and misconceptions still cloud the vision of those who want to implement this comprehensive approach to accountability. This article attempts to clear up the ROI skies by addressing and dispelling the most often cited myths.
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The most common cause of Fratricide is the loss of Situational Awareness (SA). In investigating Fratricide incidents, almost every one stems from some loss of SA on [the] part of the members involved. Situational awareness errors may stem from inadequate instruction or clarity of orders (understanding), may include navigational errors in the battle-space by air or ground units, or may be caused by environmental conditions. Another common error contributing to fratricide is inaccurate Combat Identification or Positive Identification.
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TEC is the only conference outside the United States of America that is solely dedicated to defense training, simulation, and education. Procurement officers and senior officials from the international military and defense industry attend ITEC yearly. This year ITEC was attended by visitors from over 45 countries. Each year exhibitors from around the world travel to showcase their services and products within the training and simulation industry.
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In my second quarterly column I want to continue to address the use of two data sets, the Performance Model and the Enabler Matrices of the EPPI model (my model for Enterprise Process Performance Improvement) in driving the requirements and metrics for the first two of the following seven Human Asset Management Systems (HAMS)
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Acquisition of complex systems and families of systems require the inclusion of the three major elements of those systems: hardware, software, and human operators and maintainers. These three elements have significant effect on cost, schedule, and system performance and must be considered throughout the systems engineering process, the systems acquisition, and the human readiness process.
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From mental testing to human engineering to the system approach to instructional design and development, defense organizations in the US and in the free world, as a whole, have shown the way. The basic concepts and tools for performance improvement are “scalable” and may be applied at any level from world-wide to individual performance.
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