Proven Publications introduces to you a new look to their magazine! Proven: Beyond the Process focuses on the four major topics of Performance, Training, Workforce, and Development. In Volume 2, Issue 4 you will find a unique framework of articles written in order to form an overall concept of Business Alignment. Interwoven throughout the articles are concepts such as defining business objectives, developing evaluation processes, and determining the return on investment.
Enjoy the Sudoku and comic in our printed issues. Please contact us, we would love to hear your thoughts!
Not to be too existential, but really, why are people in systems? Why are the challenges of personnel and productivity so important? All systems are created to extend or enhance people. Whether the system is technical, social, organizational, or socio–technical, they all come into being to improve everyday lives of people.
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This case study provides an overview of how the business alignment process works. It describes a program intended to reduce the costs of rejecting usable syringes.
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In an economy plagued by budget cuts and stakeholders trying to do more with less, program owners can deliver more with powerful program objectives. Asking three simple questions helps develop program outcomes that link to the organization’s bottom line. First, “What will the performance improvement program accomplish for the organization?” Next, “What will the program accomplish for participants?” And finally, “How will the accomplishments be measured?”
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Business alignment is the process of ensuring that programs and projects drive business results and is important to key stakeholders. Achieving business alignment requires programs to be positioned for success, and then, evaluated accordingly.
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The third phase of business alignment is through the evaluation process. The most critical step in ensuring alignment occurred between the program and the business measures claimed to have improved is the step to isolate the effects of the program.
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As described in this issue of Proven, achieving business alignment is important. Three phases of alignment exists. The first phase is the clarification of stakeholder needs. The second phase requires that powerful objectives be developed beyond the learning objectives to position programs for success. The third phase of alignment occurs during the evaluation process. A critical step in this phase is the step to isolate the effects of the program on improved business measures.
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