First we will cover the prior effort, Stage 1, then the Stage 2 phases and teams, and finally the tools and techniques for addressing:
- The process itself with its upstream and parallel inputs and suppliers and downstream output receivers, and its results relative to the strategic drivers and stakeholder requirements
- The enabling human assets which are the awareness, knowledge, skills, physical attributes, psychological attributes, intellectual attributes, and personal values that the performers bring to the process
- The enabling environmental assets supply the process and the human assets with enablers such as the data/information, materials/supplies, tools/equipment, financial resources, facilities/grounds, and the culture/consequences
Now That the Targeting EPPI Effort Has Been Completed
EPPI Stage 2 is conducted after a Stage 1: Targeting EPPI effort has determined what the return on investment (ROI) is for addressing any gaps from an ideal state (see Figure 1). That determination done quickly, systematically, and collaboratively may lead to one or more interventions.
The prior Targeting EPPI effort described in my previous articles has determined what gaps are significant ROI opportunities for closing, and where to target improvement investments at the process, and/or at any upstream feeding processes, and/or at any or many of the enabling support processes, for the forecasted returns. The prior effort also identified how to address them and in what sequence. Management can now move ahead with funding an ROI opportunity with greater confidence that the “I” won’t grow and diminish the ROI; or that the “R” won’t be as great as the forecasts suggested could be achieved.