Satrix Solutions
20% off fees for one-time projects 20% off annual fees for the 1st year of ongoing engagements
$ 10,000
Discount on project & service fees (1st year)
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Basic Info

Satrix Solutions is a customer experience and employee engagement consultancy dedicated to revealing actionable insights that boost loyalty and revenue growth.

Partnering with Satrix Solutions ensures you will receive trustworthy data, objective findings, robust reporting & analytics, and specific recommendations to drive improvement efforts.

Avoid common pitfalls of implementing programs internally, such as low participation, poor quality data, program design that doesn't conform to best practices, confirmation bias, and inconsistent follow-up.

Our clients (100% enthusiastic Promoters) experience increased satisfaction, retention, account expansion, and sales win rates - all of which contribute to higher valuations in the public and private markets.

Our programs include:

  • Net Promoter Score (NPS) Survey
  • Customer Satisfaction Survey
  • Onboarding / Implementation Survey
  • Customer Advisory Board
  • Customer Defection (Churn) Analysis
  • Customer Awareness / Perception Audit
  • Sales Win Loss Analysis
  • Employee Net Promoter Score (eNPS) Survey
  • Employee Engagement Survey
  • Employee Opinion Survey
  • Interdepartmental Survey
  • Custom Research Programs

Why work with us

  • Increase customer satisfaction & loyalty
  • Reduce churn
  • Identify and address customer pain points
  • Increase sales win rates
  • Obtain valid customer feedback data & metrics you can trust
  • Leverage customer input to guide investments & priorities
  • Acquire actionable competitive intelligence
  • Accelerate revenue growth through retention, referrals, upsell / cross-sell and higher sales close rates